FAQs

YES, it can be repaired!

It’s a moment that we hope to never face – the instant when our device slips out of our hands. Watching it fall or hearing it crash can make the heart stop. To the average user, an iPhone, iPad or Smartphone is not just for calling people; it is much more. Our devices store our music and beloved photographs, keep us organized, connect us and enable us to “be at the office”. Fortunately, being broken is temporary. While not everything can be repaired, training, knowledge and expertise ensure that more than 97% of devices are returned to their original condition – quickly, economically, and securely.

The three most common repairs are related to liquid damage, accidental mishandling or charging.
Liquid damage – If you drop your device in liquid or spill on it, do not turn it on. Turning on your device while it’s wet may cause further damage. You should remove the battery (if possible), towel-dry your cell phone and immediately bring it in for diagnosis. While rice is a great side dish, it has no impact on reducing the process of corrosion. Liquid damage recovery requires specialized chemicals and equipment to ensure the device is safe before a proper diagnosis is made.

Accidental handling – Broken screens, cracked LCDs or damaged housings are a fact of life. While typically individual parts are used to repair the device, extra attention is paid to the complex connectivity of our gadgets. Not unlike the human body, sometimes obvious trauma to one area can have an impact on other areas. It takes knowledge to test, evaluate, identify and repair our sophisticated devices.

Charging or, usually, not charging – Every device utilizes a port to perform the functions of charging and data transfer. These small, multi-pin parts may look simple but can be the central part of a device’s operating system. A dead battery is an obvious symptom of poor charging health and typically leads to a charging port replacement. Overloading, using multiple chargers or rough handling can lead to premature charging port failure.

Most importantly, practice safety:
 -    Purchase a high-quality case to protect your device – it will minimize damage, prevent additional problems.
 -    Protect your device and its contents from poorly trained providers. As the saying goes “If it seems too good to be true, it probably is.” Quality parts and reputable repairs are a necessity. And a six-month warranty should be expected.
 -    Your device is loaded with advanced hardware and software. Ensure that you follow your manufacturer’s instructions for use and care, especially backing up and restoring.

While you can’t prevent accidents, be prepared by knowing where you can get trustworthy repairs, accessories or support.

Contact us:
Call us at:  416-477-1150
Email us at: cellphonerepairstoronto@gmail.com
Visit us at: 1557 The Queensway, Unit 110, Etobicoke (on the South side of The Queensway,  West of Kipling and close to Sherway Gardens)